IT · Obsolescence report

Will AI replace IT jobs?

The short answer

AI will not replace IT as a field, but it is already replacing a lot of routine IT work: first-line support tickets, boilerplate code, standard configs and test scripts. Roles built around troubleshooting real systems, security and architecture are holding up best.

56%Average exposure

Doomed

Across the 11 it roles below, AI exposure averages 56% (Doomed). The most exposed is qa tester at 66%; the safest is network engineer at 45%.

IT and computer science jobs sit right in the path of AI because so much of the work is text: code, configs, tickets and documentation. That makes the routine parts fast to automate, and it also means IT people are among the first to benefit from AI tools.

The jobs below are ranked by how much of their typical week AI can already do. Coding-heavy roles score highest; roles that own infrastructure, security and incident response score lower.

11 IT jobs ranked by AI exposure

#JobAI exposureVerdict
1QA Tester
66%
Doomed
2Data Engineer
59%
Doomed
3Programmer
58%
Doomed
4Web Developer
57%
Doomed
5Software Engineer
57%
Doomed
6Database Administrator
55%
Doomed
7Cybersecurity Analyst
55%
Doomed
8Mobile App Developer
54%
Endangered
9IT Support Specialist
53%
Endangered
10DevOps Engineer
52%
Endangered
11Network Engineer
45%
Endangered

Most at risk

  • QA Testers (66%): writing and maintaining scripted regression tests is already automating.
  • Data Engineers (59%): writing standard SQL, transformations, and pipeline boilerplate is already automating.
  • Programmers (58%): writing boilerplate, CRUD endpoints, and glue code is already automating.

Safest

  • Network Engineers (45%): designing networks that balance cost, security, and resilience stays human.
  • DevOps Engineers (52%): owning production reliability when everything is on fire stays human.
  • IT Support Specialists (53%): physically fixing, swapping, and setting up hardware stays human.

Where it work goes

The average split of a working week across these roles, and how exposed each kind of task is to AI:

Task typeShare of timeAI exposure
Writing code31%High
Routine analysis & reporting9%High
Judgment & strategy19%Low
Research & synthesis7%High
Data entry & processing5%High
Scheduling & admin6%High
Writing & drafting4%High
Scripted customer communication4%High
Trust & relationships6%Low
Licensed accountability5%Low

How to stay ahead

Move up the stack. Let AI write the scripts, answer the routine tickets and draft the docs, and build skills in architecture, security, cloud cost and reliability, where mistakes are expensive and someone has to own them.

Tools for the most exposed work: AI Coding, Automation & Agents, Productivity.

Get your personal score

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Questions the Humans Keep Asking

Will AI replace IT jobs?

AI will not replace IT as a field, but it is already replacing a lot of routine IT work: first-line support tickets, boilerplate code, standard configs and test scripts. Roles built around troubleshooting real systems, security and architecture are holding up best. Across the 11 it roles below, AI exposure averages 56% (Doomed). The most exposed is qa tester at 66%; the safest is network engineer at 45%.

Which IT jobs are most at risk from AI?

By task exposure: qa testers (66%), data engineers (59%), programmers (58%).

Which IT jobs are safest from AI?

By task exposure: network engineers (45%), devops engineers (52%), it support specialists (53%).

Which IT jobs are most at risk from AI?

Entry-level support, manual QA testing and routine coding are the most exposed, because the work is repetitive and well specified.

Is computer science still worth studying?

Yes, but the entry-level coding job is changing. Graduates who understand systems, security and how to direct AI tools will have a clear advantage over those who only write routine code.

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